We want you to be completely satisfied with your purchase. If you’re not 100% happy, we’re here to help!
If you are not satisfied with your purchase, you may return any unused item in new, resellable condition within 14 days of purchase. All returns must include the original packaging. Unfortunately, used, worn, or chalked grips will be subject to a 25% restocking fee.
Please note: This return policy excludes all jump ropes, replacement cables, and custom-made products.
If you receive a product that is damaged, defective, or incorrect, please contact us immediately. We will help resolve the issue as quickly as possible. In this case, we will cover the return shipping costs.
All sales are final for closeout items and products in the SALE category. These items, along with custom-made-to-order products, are not eligible for returns or exchanges.
The customer is responsible for the return shipping costs, except in cases where the product is damaged, defective, or incorrect. Once we receive the returned item in its original condition, we will process the refund back to your original payment method.
If you need to exchange a product, such as a cable length adjustment, we will gladly assist you within 14 days of purchase. The item must be undamaged, and free from scratches, debris, and bends or kinks.
Contact Information:
If you have any questions or need assistance with your return, please reach out to us at:
Email: info@sparkrope.com
We are happy to assist you and ensure your satisfaction!
We want you to love what you ordered! If for any reason you’re not completely satisfied, we’re here to help with easy returns and exchanges. Here’s everything you need to know:
Returns
Eligibility for Returns: If you’re not 100% satisfied with your purchase, you can return any unused item in its original condition within 14 days of purchase.
Condition for Return: All returned items must be unused, unwashed, and in resellable condition, including original packaging. Used or worn products, including chalked grips, are subject to a 25% restocking fee.
All sales are final for items in the closeout or SALE category. No returns or exchanges will be allowed for these products.
To start a return or exchange, simply reach out to us through the following:
Email: info@sparkrope.com
We want to make your experience as smooth and easy as possible. If you have any questions or concerns, please don’t hesitate to reach out! We’re always happy to assist.
At SparkRope, we use cookies to improve your experience and provide you with personalized features when visiting our website. This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
Cookies are small text files placed on your device by websites you visit. They are commonly used to enhance the user experience, remember your preferences, and track website usage.
You can control how cookies are used on your device by adjusting the settings in your web browser. Most browsers allow you to accept, reject, or delete cookies. You can also set your browser to notify you when a cookie is being set. If you choose to disable cookies, some features of the website may not work properly.
We may use third-party services (like Google Analytics or social media plugins) that place cookies on your device. These cookies are subject to the privacy and cookie policies of the third-party providers.
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to check this page periodically for any updates.
If you have any questions or concerns about our Cookie Policy, feel free to reach out to us at:
Email: info@sparkrope.com
Thank you for visiting SparkRope, and we hope you have a fantastic experience!
