Privacy Policy

PRivacy Policy

At SparkRope, your privacy is incredibly important to us. We are committed to safeguarding your personal information and providing a safe and secure shopping experience. Here’s a look at how we gather, use, and protect your information.

  1. Information You Give Us:

When you provide us with personal information, like when you sign up for our newsletter or make a purchase, we receive and store that information. You can choose not to provide certain details, but this might limit your access to certain features, such as special offers or tailored shopping experiences. The information we collect is used for processing orders, personalizing your experience, improving our website, and keeping you informed about the latest updates.

  1. Automatic Information:

As with most websites, we collect some information automatically when you visit. This includes data about your interaction with our site, such as your IP address, browser type, and pages viewed. This helps us improve our website and tailor it to your preferences. We also use cookies, which are small files stored on your device, to remember your preferences and keep your shopping cart intact during visits. You can control cookie settings through your browser, but disabling them may affect the functionality of the site.

  1. Email and SMS Communications:

We retain email communications from you and may also send promotional emails about new products, discounts, or special offers. By entering your phone number during checkout or subscribing to our SMS notifications, you agree to receive automated, recurring promotional text messages. You can always opt out by replying “STOP” to any of our SMS messages. If you have any questions or need assistance, feel free to text “HELP.”

  1. From Other Sources:

In some cases, we may receive information from third-party sources to help process your orders more efficiently, such as updated delivery addresses from carriers. This helps ensure smooth order fulfillment and better communication with you.

  1. How We Use Cookies:

Cookies are small files that help us remember your preferences, keep track of items in your cart, and improve your shopping experience. While you can disable cookies through your browser settings, doing so may interfere with certain features of our site. We recommend keeping cookies enabled for the best experience.

  1. Sharing Your Information:

We do not sell your personal information to third parties. However, we may share it with trusted service providers who help us with functions like processing payments, sending emails, or delivering products. These providers are only given the information necessary to perform their tasks and are prohibited from using it for other purposes.

  1. Promotional Offers:

Occasionally, we may send targeted promotional offers to customers who have opted into our newsletter or other marketing communications. These offers are only sent to those who have specifically asked to receive them.

  1. Business Transfers:

If SparkRope undergoes a merger, acquisition, or sale of assets, your information could be transferred as part of the transaction. In such cases, your data will still be protected by the commitments made in this Privacy Policy.

      9. Protection of SparkRope and Others:
We will release personal information when necessary to comply with the law, protect against fraud, or reduce credit risks. However, we will never sell, rent, or share your information for commercial purposes in violation of this Privacy Policy.

  1. Data Security:

We take security seriously and implement various measures to protect your information. We do not store your credit card details, but when processing payments, the information is securely transmitted to the relevant payment processors. Our website is protected by the latest security technology to ensure your details are safe.

  1. Your Rights:

You have the right to access, update, or delete any personal information we have collected. If you have any concerns or would like to review or adjust your data, please contact us directly.

  1. Changes to This Privacy Policy:

We may update our Privacy Policy from time to time, and any changes will be reflected on this page. We encourage you to check back periodically to stay informed about how we are protecting your information.

Contact Us:

If you have any questions or concerns about your privacy or this policy, feel free to contact us. We’re here to help!

Thank you for choosing SparkRope!